Mobile apps are steadily gaining popularity and are being used for online banking, shopping, financial transactions, and many other purposes. Mobile apps should offer extensive payment options to make the user experience smooth and easy. It is recommended to design the apps responsively and offer offline features to maintain connectivity at all times.
Retailers should be aware that mobile phones are susceptible to cyber attacks, and traditional passwords and codes are no longer capable of averting sophisticated hackers. Machine learning is now being applied together with behavioral biometrics to achieve more robust authentication capabilities.
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